Privacy Policy

Effective Date: 6/25/2025

Tanova LLC ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from https://trytanova.com (the “Site”).

1. What Information We Collect

When you visit the Site or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment information.

  • Order Information: Products purchased, order history, and preferences.

  • Device Information: IP address, browser type, time zone, cookies, and how you interact with our Site.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Personalize your shopping experience

  • Send you promotional emails (if opted in)

  • Analyze traffic and improve our website and marketing

3. Sharing Your Information

We may share your information with trusted third parties to help us operate our business, including:

  • Shopify (our eCommerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers and fulfillment partners

  • Email marketing platforms (e.g., Klaviyo)

  • Analytics providers (e.g., Google Analytics)

We do not sell your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your browser, remember your preferences, and analyze traffic. You can manage your cookie settings through your browser.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or update the personal information we hold about you

  • Request deletion of your personal data

  • Opt out of marketing emails (unsubscribe link provided in every email)

To exercise these rights, contact us at: contact@trytanova.com

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tanova LLC
Email: contact@trytanova.com